Privacy policy
A reading needs personal details, including birth dates and times. This page says exactly what we collect, why, who else handles it, and how long we keep it. We do not sell personal data and we do not use advertising or tracking cookies. The only cookie we set keeps you signed in if you have an account.
What we collect
| When | What |
|---|---|
| You join the launch list | Your email address, the country your request came from, and the page that referred you. |
| You agree to email updates | Your email address, when and where you agreed (the order form or the Keep me posted button), and when you unsubscribe. |
| You order a reading | For both people: first and last name, gender, date, time and place of birth (with its coordinates and time zone). We also collect the purchaser's email address for the receipt and reading. Your browser temporarily keeps the form details in tab-local storage so you can return from payment without retyping them. We clear that saved draft when you reach the order confirmation page. Older orders may also contain an optional recipient email address under the policy in effect when they were placed. |
| You create an account | Your email address, the time you last signed in, and any birth details you choose to save (first and last name, gender, date, time and place of birth) with a note of who the person is to you, such as your son or daughter or a proposal. Saving someone else's details means you confirm they agreed. We email you a one-time sign-in code; we store only a scrambled form of it, and it expires after 15 minutes. A cookie keeps you signed in for up to 30 days; it is needed for the account to work and is not used for tracking. |
| You join the singles list | Your email address, first and last name, gender, who you want to meet, date, time and place of birth (with its coordinates and time zone), the city you live in now, the version of the match consent you agreed to, when you joined, confirmed and last renewed, and the referring source. When we suggest a match, we also store the pair's score and each person's yes or no answer. We store only a scrambled form of the secrets in your email links. |
| You pay | Stripe collects your card details. We receive your email, the amount, and whether the payment succeeded. We never receive your full card number. |
| We email you | Whether your email provider accepted, delayed or rejected each email we send, with its response code. We use this to confirm delivery and to handle refunds and disputes. |
| You use the site | Our host, Cloudflare, records standard request logs (IP address, browser, time) for security and to keep the site running. We also use Cloudflare Web Analytics to count page views, referring sites, countries, devices and page speed. It sets no cookies, does not use your IP address to identify or track you, and does not follow you across other sites. Our own server also counts how many people view the home page and the order form, start filling it in, and press pay, with the site or campaign that referred them. These are daily totals only. We store no IP address, cookie or identifier with them, so they cannot be linked to you. If you order, the referring site is saved with your order. |
How we use it
- To compute the charts and write, deliver and store your reading.
- To send the receipt and reading to the purchaser. For older orders that requested an additional copy, we also send it to the recipient specified at the time.
- To answer your emails, correct mistakes and handle refunds.
- To send the launch list one email when readings open. That email asks whether you want further updates.
- To send occasional emails about new features and offers, only if you agreed. You agree by ticking the optional box on the order form or pressing Keep me posted. Every one of these emails has an unsubscribe link, and unsubscribing takes effect immediately.
- If you join the singles list and agree to matching, to compare your chart with other singles on the list and email you about strong matches. A match sees only your first name, age and the score. We share your email address with a match only after you both agree to an introduction. If either of you buys the reading for your match, we email the PDF to both of you. That PDF shows first names and chart results only, never birth dates, times, places, last names or email addresses.
- To prevent fraud and keep accounting and tax records.
We do not use your data for advertising, we do not sell it, and we do not share it for cross-context behavioural advertising.
Who else handles it
| Provider | Role | What they receive |
|---|---|---|
| Cloudflare | Hosting, database, file storage, compute, email sending, cookieless web analytics | Everything listed above, stored on our behalf |
| Stripe | Payments | Your email and payment details |
| OpenRouter and Anthropic (Claude) | AI model that drafts the written explanation | First names, gender and the computed chart details (signs, nakshatras, scores). Never email addresses, birth dates, birth times or birthplaces |
| TypeSafe | AI model that checks the text against the facts | The same as above |
| Open-Meteo | Place search on the form | The place name you type, not linked to you |
Each provider handles the data only to provide its service to us.
Ordering for others
A reading is about two people. The purchaser may be one of them, a parent or someone else ordering on their behalf. By entering anyone else's details you confirm they agreed to their use and to you receiving the reading. If someone entered your details and you want them removed, email us and we will delete them.
Chart previews and samples
After you enter your email, the optional preview calculates two partial chart comparisons in your browser using public astronomical and comparison tables. Your email, birth details and preview results are not sent to our server for that calculation. Entering an email does not subscribe you to marketing or trigger follow-up emails. Place search still sends the city name as described above.
We count sample downloads or expansions, when a valid email has been entered, preview opens, closes, errors and payment-button presses, and successful checkout redirects as daily aggregate events alongside the existing form events, with only the referring source. These events distinguish the email-first popup flow from the earlier inline preview. We do not include email addresses, names, dates, chart labels or results in those events.
Optional sharing with Ayurvedic Healing
Only when you request an expert consultation and explicitly confirm permission from both people, we send the specific approved reading PDF and your name, purchaser email and callback number to Ayurvedic Healing at info@ayurvedichealing.net. The PDF includes both people's names, birth details and chart results. Ayurvedic Healing uses them to respond to your enquiry, discuss rates and schedule a virtual appointment with Dr. Suhas Kshirsagar. They handle consultation information independently under their own policies; they are not an AI drafting provider or our data processor for the consultation.
We store the order reference, contact name, callback number, consent version and time, PDF checksum, email submission states and message identifiers so we can track referrals and avoid duplicate sends. We remove the referral record after 24 months or sooner on request, including when the reading is purged. Existing order and email delivery records follow the retention periods below. An attachment already sent cannot be recalled; contact Ayurvedic Healing directly about deleting their copy. You can withdraw permission before submission by contacting us. Sharing is optional and does not subscribe you to marketing emails.
How long we keep it
- Download links expire 60 days after delivery.
- Unpaid orders (details entered but payment not completed) are deleted after 2 days.
- Birth details, the PDF and the reading text are deleted automatically 24 months after purchase, or sooner if you ask.
- Order records (order number, buyer email, amount, dates) and email delivery records are kept for 7 years for tax, accounting and payment disputes.
- Accounts and saved birth details are deleted automatically if you do not sign in for 13 months, or straight away when you delete your account from the account page. Deleting your account does not delete readings you bought; those follow the order rules above, and you can ask us to delete them sooner. Sign-in codes are deleted after a day.
- Singles list details are kept while you are on the list, and deleted automatically 36 months after you last confirm that you are still looking. Sign-ups that are never confirmed are deleted after 7 days. Deleting your listing from the link in your email removes it immediately, together with every match score and proposal you were part of. A match reading that was bought is an order and follows the order rules above.
- Launch list and email update addresses are kept until you ask us to remove them. If you unsubscribe, we keep your address and the date so that we do not email you again.
- Daily visit totals contain no personal data and are kept as long as they are useful.
- Request logs are kept by Cloudflare for a short period under its own policy.
Your rights
You can ask us to show, correct, export or delete your personal data, or to stop emailing you. Email help@vedicmatchmaking.ai and we will reply within 30 days. We will not treat you differently for asking.
EU and UK: we process order data to perform our contract with you, singles list, launch-list and email update data with your consent (which you can withdraw at any time), and logs under our legitimate interest in running a secure site. You can complain to your data protection authority.
California: you have the right to know, delete and correct, and we do not sell or share personal information.
Security
The site uses HTTPS throughout. Payments are handled by Stripe, which is PCI DSS certified. Stored readings are only reachable through signed links that expire. Access to the database is limited to the people who run the service.
Where data is processed
Our providers process data in the United States and other countries. Where required, they use standard contractual clauses for international transfers.
Children
Vedic Matchmaking is for adults. Do not enter details of anyone under 18.
Changes
If we change how we handle personal data, we will update this page and its effective date. Changes that affect how we use your data will be emailed to customers.
Contact
Flutes AI LLC, 522 W Riverside Ave Ste N, Spokane, WA 99201, United States. Email help@vedicmatchmaking.ai.
Questions about this page: help@vedicmatchmaking.ai. Parts adapted from the Basecamp open-source policies, CC BY 4.0.