Terms of service
These terms cover buying and using a reading from Vedic Matchmaking, and joining our free singles list. By paying for a reading or joining the list you agree to them. They are written to be read, so please do.
Who we are
Vedic Matchmaking (vedicmatchmaking.ai) is a product of Flutes AI LLC, a Washington limited liability company, 522 W Riverside Ave Ste N, Spokane, WA 99201, United States. In these terms “we” and “us” means Flutes AI LLC. You can reach us at help@vedicmatchmaking.ai.
What you are buying
One written Vedic compatibility reading for two people, delivered as a PDF by email, for US$29 per reading, charged once. There is no subscription.
Most readings arrive within a few minutes of payment. We record when your email provider accepts the reading email. If it has not been accepted within 24 hours of payment, you are entitled to a full refund (see the refund policy).
What a reading is
A reading applies the traditional rules of Vedic astrology (Ashtakoot Milan, dosha checks and Manglik) to the birth details you provide, and explains the results in plain English.
Astrology is a cultural and traditional practice. It is not a science, and a reading is not a prediction of fact. Readings are for personal reflection and interest. They are not medical, psychological, legal, financial or marriage advice, and they are not a substitute for talking to the people involved or to a qualified professional. Do not make decisions about marriage, health, children or money on the strength of a reading alone. We do not promise any outcome.
How readings are made
Our software computes the charts and scores from the birth details. A language model (a form of AI) then drafts the written explanation from those computed facts, and automated checks compare the text against the facts before it is sent. The software can still make mistakes. If something in your reading looks wrong, tell us and we will check it and send a corrected copy.
Your part
- You must be 18 or older to buy a reading.
- You can order for yourself or on behalf of two other people. We send the receipt and reading to the purchaser's email address.
- You are responsible for the birth details you enter. Results depend on them; a birth time that is off by even a few minutes can change parts of a reading.
- For everyone else whose details you enter, you confirm you have their permission to use their details and receive the reading. Saving their details to your account also requires their permission.
- You will not use the site to harass anyone, to buy readings about people who have not agreed, or to resell readings.
Payment
Payments are processed by Stripe. We never see or store your full card number. Prices are in US dollars. Your card statement will show VEDICMATCHMAKING. If tax applies where you live, it is shown at checkout.
Refunds
A reading is digital content delivered by email as soon as you pay, so it cannot be returned. Once delivered, a reading is not refundable. You get a full refund if it is not delivered within 24 hours of payment or if you were charged twice. See the refund policy.
Who owns what
The reading is yours to keep, print and share with the people in it. Share it with anyone else only with their permission. The website, software, design, templates and brand remain ours. Please do not copy them.
Optional expert consultation
You may ask us to refer your delivered reading to our partner, Ayurvedic Healing, for a virtual chart review with Dr. Suhas Kshirsagar. This requires a separate, explicit confirmation that both people permit sharing their PDF, names, birth details and chart results, along with your name, purchaser email and callback number.
Human expert review is not included in the $29 automated reading. Ayurvedic Healing contacts you to discuss rates and availability, and books and charges for consultations independently. Please inquire for rates. Sending an enquiry does not book an appointment or guarantee availability. Our reading delivery and refund policy applies to our PDF, not to their separate consultation. A partnership does not mean every report or our software has been reviewed or endorsed by Dr. Kshirsagar.
Samples and previews
The downloadable sample uses fictional names and birth details, with predefined explanations and a visible watermark. Purchased readings normally use AI-assisted writing. The short browser preview shows two partial chart comparisons and discussion topics; it is not the full compatibility analysis. The full report computes scores and dosha checks separately.
The sample is for evaluating our product. Our policy prohibits feeding it to an AI agent to reproduce our report with other personal details, or copying our report design and templates. Please purchase a reading for your own details. The sample's notice is a usage request; it cannot technically stop copying or control another AI system.
Singles list
Joining the singles list is free. Only adults may join, and only with their own details. We compare your chart with other singles who want to meet someone like you and email you about strong matches. A match sees your first name, age and the score. We share email addresses only when both people agree to an introduction. A proposal closes after 14 days if either of you has not answered.
Either person in a proposed or introduced match can buy the reading for the pair at the usual price. It is emailed to both people, shows first names and chart results only, and does not count as a yes. The refund policy applies to the person who paid.
We do not promise any number of matches or introductions. A chart score describes a traditional comparison; it says nothing about a person's character, intentions or safety. Take the usual care when you meet someone new. We may remove a listing that looks false or abusive. You can pause or delete your listing at any time from the link in your confirmation email.
No warranty
To the extent the law allows, the service and readings are provided “as is”, without warranties of any kind, express or implied, including fitness for a particular purpose.
Limits on liability
To the extent the law allows, our total liability to you for any claim about a reading is limited to the amount you paid for that reading, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer law that cannot be limited by agreement.
Changes to these terms
We may update these terms. The version in force when you paid applies to that purchase. We will change the effective date at the top when we do.
Law and disputes
These terms are governed by the laws of the State of Washington, United States, and disputes will be handled in its courts. If you live in the European Union or the United Kingdom, you also keep the protections of the consumer law where you live. Before anything formal, please email us; most problems are solved with a refund or a corrected reading.
Questions about this page: help@vedicmatchmaking.ai. Parts adapted from the Basecamp open-source policies, CC BY 4.0.